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Shipping policy
- I confirm that my order will arrive on a freight truck and I will need to manually unload the panels and that delivery drivers are not required to help with unloading.
- I understand that freight company occasionally miss - delivery appointments and they do not reimburse for such lapses.
- I confirm that any changes made after my order ships to the de livery address will incur change fees which I am responsible for. I confirm that whoever receives my order must inspect the exterior for shipping damage and *must* record details of such damage on the driver's bill of lading/delivery receipt. No credit will be provided for damaged items that were not recorded on the delivery receipt/bill of lading.
- I confirm that if panels with visible defects are altered or installed, those sheets will not be covered by the warranty. Once I install or alter a panel I have accepted that it meets my standards.
- I confirm that I or anyone else that handles the salt panels adheres to the Salt Panel Handling Instruction Guide.
- I confirm that the delivery location can be accessed by a semi-trailer truck. If it is on a narrow or inclined road or a road on which a truck cannot safely stop, I will pick up the order at the local freight terminal or meet the truck at an intermediary location and I will not be reimbursed for time, travel or personal vehicle usage.